Privacy notice
We collect only what we need to provide the site and your resources.
This notice explains how The Hopeful Parent handles information connected with a download, a support message, or use of this website.
Last updated: 18 July 2026
Information we receive
Downloading a bundle or free resource does not require an account, a payment, or your email address. We record how many times each download is used, in a form that does not identify you, so we can see which resources are being used and keep them available. When you use the contact form, we receive your name, email address, and message. Our anti-spam check may also process technical information needed to assess whether a form submission is genuine.
Payment information
Nothing on this site takes payment, so we never receive or store card numbers, card security codes, or payment credentials.
How we use information
- To provide the free downloads and keep them working.
- To respond to a question, download problem, or support request.
- To protect the download and contact services from abuse or automated misuse.
Service providers
We use Cloudflare for website delivery, download storage, and spam protection, and Resend for contact email. These providers process information only as needed to provide their services. Their own privacy notices also apply to their handling of information.
How long we keep it
We keep support messages only for as long as reasonably needed to answer your question and prevent abuse. Download counts are kept in aggregate and are not linked to you.
Sharing and marketing
We do not sell personal information. We do not add you to a marketing list when you download a resource. We share information only with the service providers described above, where required by law, or where necessary to protect the service.
Your choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information. Email [email protected] from the address connected with your request. We may need enough information to verify that the request relates to you.
Changes to this notice
We may update this notice when our services or legal obligations change. The latest version will be published here.